bey99's Privacy Policy

Types of Collected Information

We collect various types of information when you create an account, use services, and complete transactions on the bey99 platform. The purpose of collecting this information is to provide you with better and safer service.

1.1 Information You Provide Directly

When you register on bey99 or contact us, the following information may be collected:

• Full name and date of birth (for age verification — for users aged 21 and above only)
• Email address and contact details
• Password (stored in encrypted form)
• Payment information (bKash, Nagad, Rocket, bank transfer)
• Documents required for identity verification (where applicable)

1.2 Automatically Collected Information

When you use our platform, the following information may be collected automatically through technical means:

• IP address and device information
• Browser type and version
• Platform activity logs (login times, game history)
• Information obtained from cookies and similar tracking technologies
• Transaction details

Purpose of Information Use

We use your information for the following purposes. For each purpose, we use only the information that is necessary.

2.1 Service Operation

• To create and manage your account
• To process and verify transactions
• To provide gaming services without interruption
• To manage bonuses and promotional offers
• To provide technical support and customer service

2.2 Security and Compliance

• To detect and prevent fraudulent activity
• To ensure age verification (21 and above)
• To uphold responsible gaming policies
• To meet legal obligations

2.3 Service Improvement

• To improve the platform experience
• To customize content according to user preferences
• To send relevant promotional information (subject to your consent)

Information Sharing and Disclosure

bey99 does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:

3.1 Service Providers

We work with certain trusted third-party service providers who help operate our platform — such as payment processing, identity verification, and technical support. These parties may only use the information for contracted purposes and are required to comply with our privacy standards.

3.2 Legal Obligations

We may disclose necessary information in response to lawful requests from competent authorities under applicable laws in Bangladesh. In such cases, we will provide only the minimum information required.

3.3 With Your Consent

Before sharing your information for any purpose beyond those above, we will always obtain your explicit consent.

Data Security Measures

bey99 follows industry-standard security technologies and practices to keep your information secure.

• SSL Encryption: All information transmitted between you and our servers is encrypted using industry-standard SSL (Secure Socket Layer) technology.
• Secure Data Storage: Your information is stored on secured and encrypted servers and is regularly backed up.
• Access Control: Only authorized staff may access your information for specific purposes.
• Regular Security Audits: Regular technical assessments are conducted to ensure the security of our systems.
• Two-Factor Authentication: An additional verification layer is available to protect your account.

However, no one can guarantee complete security when transmitting data over the internet. We strive to ensure maximum protection, but you also have a responsibility to keep your password and account information confidential.

Cookies and Tracking Technologies

bey99 uses cookies and similar technologies to improve your browsing experience and ensure the functionality of the platform.

5.1 Types of Cookies

• Essential Cookies: Essential for maintaining login sessions and security. These cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytical Cookies: Collect anonymous information to understand how the platform is used.

5.2 Cookie Control

You can disable non-essential cookies through your browser settings. However, this may affect the full functionality of the platform in some cases.

Data Retention Period

We retain your information only for as long as necessary. Generally:

• All account information is retained while the account is active.
• After an account is closed, transaction records may be retained for as long as required to meet legal obligations.
• If consent for marketing communications is withdrawn, that information will be updated immediately.
• Technical logs are generally kept for a limited period.

Your Rights

You have several important rights regarding your own information, which bey99 fully respects.

7.1 Right to Access Information

You may request at any time to know what information bey99 holds about you. We will provide this information within a reasonable time.

7.2 Right to Correct Information

If there is any error or incompleteness in your information, you may request a correction. We will make the necessary changes as quickly as possible.

7.3 Right to Delete Information

In certain circumstances, you may request that your information be deleted. However, we may be required to retain some information due to legal obligations or legitimate business reasons.

7.4 Opt Out of Marketing Communications

You may request to stop receiving promotional communications at any time. Simply contact our support team or use the unsubscribe link in an email.

Protection of Minors

bey99 provides services only to those aged 21 and above. We do not intentionally collect any personal information from minors. An age verification process is followed at the time of registration.

If you believe a minor has opened an account on our platform, please notify our support team immediately. We will take the necessary action without delay.

Changes to the Policy

We may update this Privacy Policy from time to time. If there are any significant changes, we will notify you by email or through a notice on the platform. Continued use of the platform after changes are made will be considered acceptance of the updated policy.

The date of the latest update to this policy is noted at the top of the page. If you need a copy of an older version, please contact our support team.

International Data Transfer

Our servers and infrastructure may be located in various countries. Your information may be transferred outside Bangladesh for storage or processing. However, regardless of where the information is stored, the protection standards described in this policy will always apply.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, do not hesitate to contact us. Our privacy team is ready to respond to your request promptly.